A guided return check-in, a Returns queue that shows what's next, and visible 2FA code boxes

Checking in a return is now a guided, step-by-step return wizard: count what came back, note any damage, review fees, settle up, and see a summary. It covers totes, dollies, add-ons and any custom gear you rent. Fees come from your own schedule in the new Catalog & Pricing → Return Fees page, where you set replacement and damage fees for each item type. You can adjust or waive any fee, and changes are logged. Settle by charging the customer's saved card or sending an invoice. You can also start a check-in as soon as a rental has been delivered or is past its delivery date, with a quick heads-up if you're checking in early.

The Returns page now has tabs that show what needs attention: Due for pickup, Picked up, not inspected, Inspected, fees unsettled, and All open. When you complete a reservation that hasn't had a return processed, ToteFlow asks whether you want to process the inspection or mark everything good, which records a clean return with no fees. Reservations completed without a pickup are labeled Not inspected.

To keep the queue tidy, open inspections now close on their own 7 days after a reservation is completed. Change the number of days, or turn it off by setting it to 0, in Catalog & Pricing → Return Fees. You can reopen a closed inspection from the reservation's Returns tab. We also fixed the two-factor sign-in code boxes so they're clearly visible on the sign-in page.