The return wizard now lets you snap and attach condition photos for each item as you count it and note damage. Photos upload right away, show up on the reservation's activity, and can be viewed or removed while you work. Once fees are settled, the photos lock so your record stays intact. Your damage counts, severity, damage report and inspector notes now save automatically as you go, so nothing is lost if the page reloads.
Want customers to see the evidence behind a fee? Turn on Include condition photo links on fee invoices under Catalog & Pricing → Return Fees. Photo links then appear on the fee invoice's payment page, the invoice PDF, and the invoice and payment receipt emails. We also fixed View Full Reservation on the Returns page, which now opens the reservation without an error.
To keep your account from ending up without anyone in charge, ToteFlow now stops you from demoting, removing, or deleting the last owner or admin while your account is on a trial or an active subscription. Add another admin in Settings → Users first, or cancel your subscription in Billing.