You can now ask customers to keep their card on file when they pay a PayLink invoice. Turn on Require customers to save their card on PayLink invoices in your Payment Gateway settings. It works with Stripe, Square, and Authorize.net, and it's off by default. When it's on, customers paying a new rental invoice check a consent box before they pay, and their card is saved securely with your payment processor, not on ToteFlow. Realtor gift invoices aren't affected.
When you process a return with damaged or missing totes, you'll now see a Card on file option if that customer saved a card. Confirm the charge and the fee is paid on the spot. If there's no saved card or the charge doesn't go through, ToteFlow falls back to an open invoice with a payment link, just like before, and it guards against charging the same fee twice.
We also made card payments through Authorize.net more reliable, so delayed payment confirmations still match the right invoice.